Kylie Schultz passes first CIC institute.

Kylie Schultz, one of our Home and Auto insurance agents, recently attended her first CIC Institute in Baltimore, Maryland.

We just received notice that she PASSED!

The CIC program consists of seven detailed courses which include:  Agency Management, Commercial Casualty, Commercial Multiline, Commercial Property, Insurance Company Operations, Life & Health, and Personal Lines.

The Personal Lines CIC, which Kylie attended, takes a deeper look into:

Personal Residential Coverages 

Learn how to address homeowners’ questions about what types of policies best suit their individual needs. This section provides information about eligibility requirements and different valuation methods for insured property under Homeowners and Dwelling policies. Understand the ISO Homeowners Policy Form and how to address Property and Liability coverages, limitations, exclusions, and other policy provisions.

Personal Automobile Coverages 

Gain in-depth knowledge of coverage afforded and not afforded by the Personal Auto Policy (PAP), including how to identify “who is an insured” and what is a “covered auto.” Develop your understanding of each coverage part of the PAP, including Liability, Medical Payments/PIP, Uninsured/Underinsured Motorists, and Damage to Your Auto. Examine important endorsements that can be used to provide additional coverage for your clients.

Personal Umbrella/Excess Coverages 

Help your clients understand the similarities and differences between Umbrella Insurance and Excess Liability Insurance, including general provisions and exclusions, and the relationship to primary insurance. Learn how to communicate the importance of Personal Umbrella/Excess Liability coverages to your client, as an integral piece of their personal financial and insurance programs.

Congratulations Kylie!  Email Kylie today for a home and auto quote at, Call 419-446-2777, or click here!